Legal notice

Last updated: 4 August 2026

Business identity

Business: Urban Palm Trees

Operator: Mathew Astle, sole trader

Address: 36 The Turnpike, Stockport, SK6 6HF, United Kingdom

Email: info@urbanpalmtrees.com

Phone: +44 7976 953179

Customer support hours: Monday–Friday, 9:00 AM–6:00 PM (UK local time, Europe/London)

Response time: We aim to respond within one business day.

Urban Palm Trees is an independent UK sole trader business operated by Mathew Astle. The store sells graphic T-shirts online. Urban Palm Trees is the retailer and contracting party for purchases made through this website.

Ecommerce and fulfilment

The store is hosted by Shopify. T-shirts are produced on demand through our production partner, Gelato. Production and delivery partners act as service providers; customers should contact Urban Palm Trees about an order.

Website use

You may use this website for lawful shopping and information purposes. You must not misuse the site, interfere with its operation, attempt unauthorised access, submit fraudulent orders or use content in violation of intellectual-property rights.

Product and pricing information

We aim to present accurate descriptions, images, availability and prices. Reasonable print, colour and placement variation can occur, as explained in our Disclaimer. We may correct genuine errors and will contact affected customers where an error affects an order.

Intellectual property

Website content is owned by Urban Palm Trees or its licensors unless otherwise stated. See our Copyright Notice for permitted and prohibited use.

Data protection

Personal information is handled as described in our Privacy Policy and Cookie Policy. Privacy requests can be sent to info@urbanpalmtrees.com.

Applicable law

This notice is governed by the laws of England and Wales. Nothing in it removes mandatory consumer rights or prevents a consumer from using any court or dispute process available under applicable law.