Last updated: 4 August 2026
Website information
We aim to keep product descriptions, prices, availability and policy information accurate and current. If we identify an error, we may correct it and, where it affects an order, contact the customer with appropriate options.
Product images and print variation
Some product images are digital mock-ups intended to show the design and placement. Screen settings, garment colour, fabric texture, printing processes and production tolerances can cause reasonable differences between a mock-up and the delivered item. These statements do not reduce your rights if an item is faulty, materially different from its description or not of satisfactory quality.
Sizing and care
Fit and measurements can differ between T-shirt styles. Review the size guide and product-specific material and care information before ordering. Following the supplied care guidance helps preserve the garment and print.
Delivery estimates
Production and delivery dates are estimates unless we expressly agree otherwise. Product type, destination, production capacity, carrier conditions, customs and events outside reasonable control can affect delivery.
External services and links
The website may link to or use third-party services. We are not responsible for unrelated third-party content, but we remain responsible for our own obligations as the seller of products purchased from Urban Palm Trees.
Consumer rights
Nothing in this Disclaimer excludes or limits rights or remedies that cannot lawfully be excluded, including rights under applicable UK consumer law.
Contact
Business: Urban Palm Trees
Operator: Mathew Astle, sole trader
Address: 36 The Turnpike, Stockport, SK6 6HF, United Kingdom
Email: info@urbanpalmtrees.com
Phone: +44 7976 953179
Customer support hours: Monday–Friday, 9:00 AM–6:00 PM (UK local time, Europe/London)
Response time: We aim to respond within one business day.