Need help with a product, an order, delivery, a return or a privacy request? Contact Urban Palm Trees using the details below or submit the contact form on this page.
Contact details
Business: Urban Palm Trees
Operator: Mathew Astle, sole trader
Address: 36 The Turnpike, Stockport, SK6 6HF, United Kingdom
Email: info@urbanpalmtrees.com
Phone: +44 7976 953179
Customer support hours: Monday–Friday, 9:00 AM–6:00 PM (UK local time, Europe/London)
Response time: We aim to respond within one business day.
When contacting us
For an order question, include your order number and the email address used at checkout. For a damaged, defective or incorrect item, also include clear photos of the item, packaging and shipping label where possible. Please do not send a return until we have provided return instructions.