Last updated: 4 August 2026
What cookies are
Cookies and similar technologies are small files or identifiers stored or accessed on a device. They can keep a shopping cart working, remember choices, help protect checkout and provide information about website use.
How this store may use them
- Strictly necessary: storefront navigation, cart, checkout, security and fraud prevention.
- Preferences: remembering settings such as language, region or privacy choices.
- Analytics: understanding website performance and how visitors use the store, where enabled.
- Advertising and marketing: measuring or personalising marketing, where enabled and where the required consent has been obtained.
Shopify, payment providers, Gelato integrations and other enabled store services may set or read cookies for their functions. The exact cookies can change when Shopify, an app or store configuration is updated.
Your choices
Where a cookie or privacy banner is shown, use it to accept, reject or adjust non-essential cookies. You can also manage cookies through your browser. Blocking strictly necessary cookies may prevent cart or checkout functions from working.
Eligible visitors can also use our Your Privacy Choices page. That page is more appropriate for this UK store than making a blanket promise based on another country's terminology.
Personal information
For information about the personal data associated with cookies, purposes, service providers and your rights, read our Privacy Policy.
Contact
Business: Urban Palm Trees
Operator: Mathew Astle, sole trader
Address: 36 The Turnpike, Stockport, SK6 6HF, United Kingdom
Email: info@urbanpalmtrees.com
Phone: +44 7976 953179
Customer support hours: Monday–Friday, 9:00 AM–6:00 PM (UK local time, Europe/London)
Response time: We aim to respond within one business day.