iPhone Cases & Mugs
Urban Favorites
These Urban favorites don’t stay on shelves for long.
Got a Question?
Need help with your order or have a question about one of our products? Please get in touch with our support team.
Our customer support is available Monday to Friday, 9 AM–6 PM
Support: Monday to Friday, 9 AM–6 PM
Phone: +44 7976 953179
Address: 36 The Turnpike, Stockport SK6 6HF, United Kingdom
Every Urban Palm Trees product is made to order and professionally printed by our trusted fulfilment partner, Gelato. This means your item is created especially for you before its shipped.
Most UK orders are delivered within 5-10 days, although many arrive sooner. Once your order has been dispatched, you'll receive tracking details so you can follow its journey.
Urban Palm Trees combines original, design-led artwork with premium quality products made to stand out. Every design is created with a strong focus on style, drawing on my background in art, design, photography and video to produce bold, distinctive pieces.
Each product is made to order and professionally printed by our trusted fulfilment partner, Gelato, helping reduce overproduction while ensuring every item is created specifically for you. Our aim is simple: to deliver unique designs, high-quality products and a shopping experience you can buy from with confidence.
Yes. We offer two durable phone case options to suit different needs:
Hard Shell Cases are slim, lightweight and made from a tough polycarbonate shell that helps protect your phone from everyday scratches and minor bumps while showcasing your chosen design with a vibrant finish.
TPU Cases are made from flexible, shock-absorbing material that offers enchanced protection against everyday drops and impacts. They provide a secure fit, raised edges to help protect the screen and camera, and excellent day-to-day durability.
Whichever option you choose, every case is made to order and professionally printed by our trusted fulfilment partner, Gelato, to ensure a high-quality finish.
Our t-shirts and hoodies are designed with a relaxed, streetwear-inspired fit for everyday comfort and style. Many of our garments are made from heavyweight cotton to provide a structured feel. We recommend checking the size guide on each product page to find the best fit for you.
All our products are produced by Gelato's network of print partners, with production as close to the customer as possible to help reduce shipping times and environmental impact.
Free shipping for orders of £50 and over.
Flat rate of £4.99 for orders below £50.
UK orders are shipped by Evri48.
We offer a 30-day return period from the date your order is delivered. To be eligible for a return, items must be unworn, unused, in their original condition, and include all original tags and packaging. You will also need proof of purchase or your order number. To start a return, kindly click the Returns link in from the main menu.
In the event of your item arriving damaged or incorrect, we will work to resolve any manufacturing or shipping issues promptly.
You can easily start a return by clicking the returns link in the main menu.
The easiest way to contact us is via the "contact us" link from the main menu.
You can also email us at: info@urbanpalmtrees.com
You can write to us at:
Urban Palm Trees
36 The Turnpike,
Stockport,
SK6 6HF.
You can phone us on:
+44 7976953179.
We will aim to get back to you within 24hrs.
We use Gelato's global print-on-demand network, which means every product is made to order rather than mass-produced. Printing only what's needed helps reduce overproduction and unnescessary waste.
Where possible, orders are produced by a prnt partner located close to the delivery address, helping to reduce shipping distnces and support faster delivery. While no manufacturing process has zero environmental impact, this made-to-order approach is designed to be a more responsible way to produce custom products.